Generative AI like ChatGPT has been added to Google Docs and Gmail
Explore creative use cases and learn how to get the most out of Google’s latest AI integration in Google Workspace

Introduction
Google Workspace is set to revolutionize the way we work, communicate, and collaborate by integrating generative AI into its suite of products. These powerful features enable users to draft, reply, summarize, and prioritize emails in Gmail; brainstorm, proofread, write, and rewrite in Google Docs; and much more. Whether you’re an HR professional drafting job descriptions, a parent crafting invitations for your child’s birthday party, or a team leader summarizing meeting notes, Google Workspace’s AI-driven tools will save you time and effort by providing a solid starting point for your writing tasks.
The initial set of AI-powered features aims to make writing easier than ever by assisting users in overcoming writer’s block and adopting the right tone and style for various situations. These enhancements come with user control in mind, adhering to Google’s AI Principles and allowing users to accept, edit, and change AI-generated suggestions. As generative AI continues to improve with human feedback, the possibilities for innovation in creation and collaboration within Workspace are virtually limitless.
In this article, we’ll delve into two detailed use cases that showcase the value of these groundbreaking new features: crafting an engaging lesson plan in Google Docs and composing a professional email in Gmail.
Use Case 1:
Google Docs — Crafting an Engaging Lesson Plan on Neural Networks with TensorFlow
- Start by opening Google Drive and creating a new Google Docs document. Ensure that you have access to the beta version with the Generative AI integration.
- Once your blank document is open, locate the “Help me write” icon in the toolbar. Clicking this icon activates the Generative AI feature that assists you in writing your content.

4. To create your lesson plan, type the following prompt in the “Help me write” window: “Generate a lesson on Neural Networks with TensorFlow.” The Generative AI will then produce an initial draft tailored to your request.

5. Review the AI-generated content and make any necessary edits or additions. Keep in mind that Generative AI is designed as a creative writing aid and may not be entirely factual.

6. After examining the content, rate the AI’s suggestion to help improve its future performance.

7. To refine the content further, click on the “Refine” button. Choose from options like Formalize, Shorten, Elaborate, or Rephrase to tweak the content to your liking. Repeat the refining process until you are satisfied with the lesson plan.

Use Case 2:
Gmail — Composing a Professional Email Introducing Your Services to a New Client
- Log in to your Gmail account and click on the “Compose” button to open the email composition window.
- Ensure you have access to the beta version with the Generative AI integration. Locate and click the “Help me write” icon in the email composition window to activate the feature.

3. In the “Help me write” window, type the following prompt: “Write a professional email introducing Miami Dade College to High School Students.” The Generative AI will then generate a draft email based on your input.

4. Review the AI-generated content, making any necessary edits or additions to align with your desired messaging. As with Google Docs, remember to consider that the AI-generated content may not be entirely accurate.

5 Rate the AI’s suggestion to help it learn and improve its performance.
6. To further refine the email content, click the “Refine” button and select from options like Formalize, Shorten, Elaborate, or Rephrase. Continue refining until you’re satisfied with the email’s tone and style.
Conclusion
The integration of Generative AI into Google Docs and Gmail has the potential to revolutionize how we create content and communicate. By following this in-depth exploration of use cases, you’ll be able to harness the power of generative AI, streamlining your workflow and sparking your creativity in both document creation and email composition. Embrace the future of collaboration with Google Workspace and its AI-powered features.